Student services

Got a question? Contact SID

SID is your first point of contact for appointments and information on the services below. Once you have activated your Exeter IT account you should contact SID by logging enquiries directly in the SID Online portal. A full guide to logging enquiries including a handy video can be found here.

Contact us:

Exeter
The Forum, Streatham Campus / South Cloisters, St Luke's Campus
0300 5550444
https://www.exeter.ac.uk/sid/

Cornwall
For queries related to your academic programme of study, contact
Penryn Info Point
Peter Lanyon Building, Penryn
01326 371800
info.penryn@exeter.ac.uk

For enquiries about any aspect of student life at Penryn Campus, whether you have a quick query or require specialist support, contact The Compass Helpdesk, level 1 of Penryn Library, Exchange Building
01326 370460
studentservices@fxplus.ac.uk

Student services directory - Exeter campuses

» Accommodation

All you need to know about our accommodation options and services

» Campus Services

One stop shop for all routine maintenance, cleaning, porterage and estimate requests

» Career Zone

Providing you with support at your stage of career planning 

» Chaplaincy (Faith)

The Multifaith Chaplaincy team work together to serve the whole University community

» Cost of living

Advice and support to manage your money

» English Language Development (INTO)

This provision helps students to improve and develop their academic English and literacy skills for academic study, and to build communicative and intercultural competence for life in the UK

» Equality and Diversity

Committed to supporting you to work and study in an environment that promotes equality 

» Estate Patrol (Security)

24 hour security and safety service on and off campus

» Hub Education Services (Info Points)

The main teams who deal with any queries relating to your academic studies, assessments and awarding.

» International Student Support Office

Dedicated to advising and supporting non-UK students on all campuses

» IT Help Desk

Accessing IT support

» Libraries

The library underpins education and research by providing extensive digital and physical academic information resources

» Student Administration

Find information and resources to assist you with academic issues

» Students' Guild Advice

Free, independent and confidential advice service for students in Exeter, specialising in University processes, housing and student finance.

» Study Zone

Dedicated to enhancing your academic success and educational experience at University

» Student Finance (Fees and funding)

Information on student fees, funding, how to pay and much more 

» Student Health Centre

Register with the Student Health Centre. Doctors and nurse practitioners can help with medical problems as well as those related to University life including exam stress and change in lifestyle

» Wellbeing Services

Supporting your health and wellbeing during your time at University

Student services directory - Cornwall campuses

» Accessibility & Inclusion

Support and advice for students with disabilities, health conditions and Specific Learning Differences (dyslexia, dyspraxia and ADHD).

» Accommodation

All you need to know about our accommodation options and services

» ASK: Academic Skills

Student learning support including workshops on writing, referencing and study skills

» Campus Food and Drink

Details of food and drink outlets and offers on campus

» Campus Safety and Support

24 hour security and safety service on campus. Watch our video on what our Safety and Support team does

» Campus Sports Facilities

Find sports facilities on campus 

» Career Zone

Providing you with support at every stage of your career planning

» Multifaith Chaplaincy

Pastoral and spiritual care for students of all faiths and none. Watch our video about the Multifaith Chaplaincy and their activities

» The Compass

Your first port of call for help and advice on any aspect of university life whether you have a quick query or require specialist support. We can point you in the right direction. Watch our Helpdesk video.

» Cost of living

Advice and support to manage your money

» Digital Hub

Guidance and advice to help you master and adopt new and existing digital tools

» Equality, Diversity and Inclusion (EDI)

Committed to supporting you to work and study in an environment that promotes equality

» Penryn Education Hub or Information point

The main team who deal with any queries relating to your academic studies, assessments and awarding.

The team are located in the Peter Lanyon Building on Penryn Campus phone 01326 371800 email: info.penryn@exeter.ac.uk

» International Student Support Office

Dedicated to advising and supporting non-UK students on all campuses. For Cornwall email internationalcornwall@exeter.ac.uk 

» IT Service Desk

Accessing IT Support

» Library

The library underpins education and research by providing extensive digital and physical academic information resources

» Modern Language courses

Offering English language support and foreign language courses

» Student Finance (Fees and funding)

Information on student fees, funding, how to pay and much more 

» Students' Guide Cornwall 2024/25

» Support & Wellbeing

Supporting your health and wellbeing during your time at university