Wellbeing support and Residence Life Team

What they do

Residence Life can help with any practical questions about your accommodation, worries about living with others, flat disputes, questions about living in Exeter and health and welfare concerns.

Rounds – Student mentors will visit your accommodation every few weeks to check in and see how you are doing. They will knock on your door and introduce themselves and have useful information about what is happening for students.  

Full Time Support Staff– Their biggest piece of advice is that, if something is worrying or concerning you, however small, come and have a chat about it early. Not getting on with your flatmates? Concerned that you or someone else in the flat is feeling lonely, isolated, unsure about their course or struggling with their mental health? You don’t have to deal with this on your own, they can provide a safe and confidential space for you to offload your worries and access support. Email or book an appointment with them and get some help.  

Second year housing advice – Residence Life work with the Guild and other university departments to provide you with all the information you need for making the right choice for you about your move on accommodation in to the private sector.

Conflict resolution – Sometimes we all find it difficult to know how to deal with conflict. We don’t want to hurt the other person, we don’t want to make it worse, we don’t think that we should be the ones to say something, and we hope that if we ignore it, the problem will just go away. Perhaps society has given us the message to not make a fuss and keep quiet.  

The trouble is that the problem doesn’t go away. In fact, if we don’t do something, that thing will keep happening and we might just end up feeling more and more resentful until the frustration accidently comes out in the wrong way.  

So, if you are struggling with something relating to other people, they can help.  

• Book an appointment to discuss the situation and look at options and additional support.  
• If you find having difficult conversations about other people’s behaviour tricky, then they can offer coaching on how to approach this, get your point across and be heard. A skill that will help you throughout life!  
• Support a meeting between students so that you can discuss the issue, listen to each other, and come up with a resolution together.  
• Escalate to welfare services if the issue relates to a serious concern/ risk to self or others.  

Events – Residence Life events are an opportunity to come along and try something different and potentially meet some new people and build your community in Exeter. You can come on your own or with friends, and everyone will get a warm welcome from their mentors. They have a variety of events, games nights, craft sessions, skills and wellbeing sessions as well as cookery and food events (which are always popular!).  

Check out their ‘What’s going on’ page, view this month's calendar below, and follow them at @exeterreslife to find out what’s on.  

Trips – Exeter and the surrounding areas are brilliant and we want you to make the most of your home here and explore all the beautiful and cool places on offer. Residence Life trips are discounted to make them affordable and they’re a great opportunity to meet others.