• A-Z of Services and Support
• Car parking on campus
• Childcare
• Digital Hub Cornwall
• Exeter Academic
• Employment
• Estates and facilities helpdesk - report an issue
• Falmouth University intranet
• Fitness Centre
• Food and drink and retail outlets on campus
• FX Plus - Tel: 01326 370400 Email:compass@fxplus.ac.uk
• FX Plus Events and Conferences info. 
• Health and safety information:

- Welfare Incidents Plan‌ 
- HSI01 Incident reporting form V2‌ 
- Health and safety policies and guidance

• IT Service Desk - Penryn Campus
• Library (Penryn Campus)
• MyExeter
• Research talks and other events for staff
• Room bookings
• University calendar

Events planning toolkit

The Events Planning toolkit includes checklists, templates and other resources to help event organisers. All University of Exeter staff and students are welcome to use and share this resource.

In addition, the Health and Safety Event Management Standard explains the actions that are required by any person defined as an organiser of events on University managed premises (including campus grounds).

Contents

1. Planning an event
2. Booking facilities and audiovisual equipment
3. Guidance for online events
4. Budget and costing events
5. Marketing and publicity
6. Risk assessments, Prevent and GDPR

Guidance for online events

• Please visit our dedicated webpage for guidance on planning and organising an online event. This page provides more information, contact details for technical support, along with tips and links to external resources to help you plan and deliver an event online.

Upcoming events

• Take a look at our events calendar for all upcoming events. 

Contact us

We welcome enquiries and suggestions to provide additional information as necessary. If you have any questions, please email eventenquiries@exeter.ac.uk or contact a member of the team.

Room Bookings

To book most of the meeting rooms, seminar rooms or hybrid spaces on Penryn Campus you can use the Semestry Room Booking service.

‌‌Video Conferencing

For a list of Video Conferencing Platforming Availability in Teaching Rooms on the Penryn Campus, click here (PDF)‌.

Please also read the Frequently Asked Questions which outline these in more detail. 

If you wish to book a video conference meeting please send us an email, as Web Room Bookings cannot be used for this. Video conference meetings are available on the Penryn Campus in the Daphne du Maurier rooms, the Peter Lanyon rooms, the Exchange rooms and in the Tremough House Meeting Room.

Other bookable spaces

 * Please note the ESI meeting rooms cannot be booked for Undergraduate or Postgraduate teaching sessions and the use of the rooms should relate to Environment and Sustainability research.

The Cornwall Communications and Marketing team are responsible for both internal and external communications at the University's Penryn and Truro campuses. Collectively, we can assist you with press releases, webpages, newsletters, promotion of events, advertising, public relations, and more. We run the UniExeCornwall social media accounts and the Cornwall webpages. We work closely with colleagues in the central Communications and Strategic Marketing teams, FX Plus, Falmouth and Exeter Students' Union and Falmouth University to support our staff and students. We also produce the termly Community Newsletter with colleagues at Falmouth.

Please note that media enquiries should be directed to the central Press Office via pressoffice@exeter.ac.uk or +44 (0) 01392 722391.

Events

The Events Management team is responsible for delivering events ranging from building openings and guest lectures to VIP visits and holiday celebrations. It can provide assistance with many aspects of events, including selection of catering options, room bookings, signage, parking and transportation options, and itineraries.

Our Education Support Services team provides programme administration, support, and advice for all undergraduate and taught postgraduate students across all colleges on our Penryn Campus.

Our Penryn Information Point is the first port of call for all student programme administration queries. You can e-mail info.penryn@exeter.ac.uk, call 01326 371800 or pop in to see us at the Penryn Information Pointin Peter Lanyon Building, Ground Floor (9:00-17:00 Monday to Friday).

We provide support and advice for the following:

• Programme administration
• Assignment submission and feedback
• Mitigation and support
• Timetable enquiries
• Registration, Interruption and Withdrawal processes
• Student Letters
• Student unicards and building access
• Module selection, allocation and changes

The PGR support team can provide information and advice on a number of services including:

• Funding
• Interruptions and extensions
• Sickness
• Upgrade advice
• Viva and examination
• Annual Monitoring Review process
• IT equipment
• Study space
• MyPGR

The Penryn PGR Support Office is open from 10.00am – 2.00pm Monday to Friday and is based in the Postgraduate Suite in Daphne Du Maurier building, next to the SU and opposite the Stannary.

For PGR training and development enquiries please email: researcherdevelopment@exeter.ac.uk

Students in Cornwall have a dedicated Education Welfare team which operates alongside Wellbeing support services run by Fxplus.

Your Education Welfare team in Penryn is made up of – 

The team are based within the Peter Lanyon building and are here should you need advice and guidance on how best to support a student or would like to make a referral. Full information on Wellbeing support in Cornwall and our service can be accessed via our webpage www.exeter.ac.uk/students/wellbeing/cornwall/

We are a world leading, transdisciplinary research and education Centre informing the future health of the planet and people. We conduct world-class research, investigating the complex interdependencies between environment and human health, influencing decision makers at local, national and international scales.

You can find out about our people here or to get in touch visit our contact us page.

Equality, Diversity and Inclusivity

When people feel included and are treated fairly and respectfully, they are more likely to perform better and recommend the University as a good place to work and study. Our aim is to encourage and support a diverse and inclusive environment that will attract the best staff and students and create a community that is fair and respectful and that we all want to be a part of.

The Equality, Diversity and Inclusion (EDI) team provide professional advice, guidance and the tools to enable everyone working or studying at Exeter to take individual responsibility and help create an inclusive community.

The Innovation Exeter team in Penryn can offer tailored packages of support to suit the needs of business that range from large multinational organisations to microbusinesses. 

The Penryn Field Trips team supports residential field trips in the UK and abroad for students on taught programmes. We assist with the logistics of a trip from the planning stage right through to departure, continuing to respond to any issues while the trip is in progress.

We advise on the University’s required paperwork and approval procedures along with additional details essential to the success of the excursion.

This can include:

• Liaison with academic staff regarding the requirements for their field trip
• Collecting student and staff information relevant to the trip
• Booking transport and accommodation
• Arranging payments for bookings
• Liaison with the Welfare team
• Requesting travel insurance cover
• General advice and guidance

We assist the academics leading field trips, communicate with students to gather necessary information and help with any queries working with our University and external partners to ensure any health or accessibility needs are addressed. As a trip nears, we provide a folder for the leaders to take with them containing key information and guidance for use in any emergency.

Please note, the team only supports residential field trips leaving from Penryn Campus. Our team is based in the Peter Lanyon building. For any queries, you can contact us via email: penryn.fieldtrips@exeter.ac.uk.

Please see this page for essential information on planning field trips - UK and International Residential Field Course planning information

The International Student Community and Support team in Cornwall is dedicated to advising and supporting non-UK students in a range of areas including:

• Pre-arrival information
• Airport Collection Service (September)
• Orientation programmes & events
• Global Chums Cornwall mentoring scheme
• One-to-one information and advice on immigration, visa extensions & post-study work visas
• Supporting diversity events on campus
• Your International Newsletter

Advice is offered free of charge and without discrimination. The service operates according to the UKCISA/AISO Code of Ethics for advising international students. Immigration advice meets the strict rules and standards of the Office Immigration Services Commissioner.

Natalie Battelle and Rose Robinson are the International Student Advisers based at the Penryn Campus.

Emily Crocker is the International Student Experience Projects Officer based at the Penryn Campus.

Students should be directed to view the range of services available from the International Student Community and Support team at: Access our Service. Members of staff can get in touch by emailing isa-staff@exeter.ac.uk. 

The Procurement Operations team are based across Cornwall and Exeter campuses. The team are responsible for all spend under £50,000. They’re available to guide and assist you with all buying activity, including purchases requiring quotes (above £10,000), spot purchases (under £10,000), and manage systems (including the Advanced e-Marketplace, purchasing cards and Amazon Business). Please get in contact before you start your buying processes to allow the team to assist you.

Please contact the team by emailing Procurement-Operations@Exeter.ac.uk. You can also contact the team via Teams.

The team are based in Castle Team room in Tremough House on Wednesday’s.

The Strategic Procurement team are mostly based in Exeter; with one colleague working from Cornwall. The team are responsible for purchases over £50k. They can be contacted via Procurement@Exeter.ac.uk

Please also visit the My Purchasing section of the PS Connect portal for guidance on procuring goods and services.

Research Services provides support for researchers in Cornwall in a number of areas, including:

• Funding advice
• Bid development
• Grant budget management
• Research grant project management

Our email addresses are:

Cornwall-Researchcluster@exeter.ac.uk for any general queries about research applications or awards

euresearch@exeter.ac.uk for any queries specifically relating to EU applications or awards

The Student Access, Recruitment and Admissions team aim to attract and recruit high quality, dedicated students, regionally, nationally, and internationally, who wish to study at the Penryn Campus. The Student Recruitment Operations team and the Access, Participation and Outreach team organise open days, UCAS conventions, campus tours, and outreach events, both on campus and in local schools. The Admissions team provide advice on requirements for each programme, and processes applications for all undergraduate and postgraduate applicants for the Penryn Campus.

More information can be found on the Student Access, Recruitment and Admissions webpages

General prospective student enquiries can be submitted via our webform here. Alternatively, you can call the team on +44 (0)1392 727272.

Student Recruitment Operations

Access, Participation and Outreach

SEAS is home to Professional Services teams that deliver support and educational experiences to enhance student careers, employability and employment throughout the student journey. Whilst some aspects of the service are delivered from the Streatham campus, there is a dedicated team based at the Penryn campus supporting students with in-curriculum employability and placement modules and extra-curricular opportunities for personal and professional development.

Employer Engagement and Student Employment

Global Partnerships

Information & Systems

Student Employability & Development

The Student Voice and Change Team are based in Learning Experiences & Innovation (LXI). With regards to Academic Representation, they coordinate and minute Student-Staff Liaison Committee (SSLC) meetings and track the actions that emerge. They also work with academic staff to explore alternative methods for collecting student feedback and support departments and Faculties in the delivery of student experience priorities and initiatives.

Student Experience Coordinators

General queries about academic representation and student experience initiatives on Penryn Campus can be directed to: studentexperience@exeter.ac.uk

All our faculties are represented on Cornwall Campuses including the following Departments, Institutes and Programmes.

Faculty of Environment, Science and Economy (ESE)

Earth and Environmental Science including the Camborne School of Mines (CSM)
Centre for Ecology and Conservation
Centre for Geography and Environmental Science
Renewable Energy Engineering
Environment and Sustainability Institute
University of Exeter Business School
The Business School's BSc Business programme is a career-focused business and management programme based at our Penryn Campus. From September 2023 we will also offer Masters’ programmes including MSc Sustainable Business Management, with the pathways MSc Sustainable Business Management: Tourism & MSc Sustainable Business Management: Environment.

Faculty of Health and Life Sciences

The European Centre for the Environment & Human Health is based in the Peter Lanyon Building on Penryn Campus.
Part of the University Medical School, is at The Knowledge Spa on our Truro Campus

Faculty of Humanities, Arts and Social Sciences (HASS)

HASS Cornwall
Humanities and Social Sciences, Penryn includes History, Law, Literature, Modern Languages and Politics.
Exeter Law School, Cornwall

Cornwall Operations

ESI