University Receptions
Reception services
The team support numerous reception desks in academic buildings in support of staff and students and also the main university reception and switchboard. The range of support service the team offer is significant from; digital left property solutions, access and staff card support, dealing with and signposting questions and much more.
Welcome to University of Exeter, Receptions team
We are here to help and provide a service for everyone on our Campus.
Northcote House Main Reception – General Enquiries
Our specialist teams
Geoffrey Pope and Living Systems Institute - Bioscience and Research centre
Hatherly - Medical School
Washington Singer - Psychology
Innovation Centre - Admissions and Open Days
University Reception
The main reception can be found at the Streatham campus in Northcote House situated between The Great Hall and The Northcott Theatre.
Opening hours Monday – Friday 08.30-17.15 term time 08:30-17:00 out of term except public holidays
Email: Universityreception@exeter.ac.uk
Contact: 01392 661000
The University of Exeter reception Team provides a range of essential services covering the whole campus and providing help for staff students and visitors.
We are here to assist with the following services:
- As the main University Switchboard we answer incoming calls
- We deal with any general enquiries and direct people to the relevant departments
- Produce ID cards for all Staff and Associates
- Can help with door access to secure buildings
- We keep a range of printed material – prospectuses, self-guided walking tours, accommodation brochures and trails for the general public.
If you require staff/associate cards to be printed, please contact us.
If you require building access for a member of your team, please contact us
Geoffrey Pope / Living Systems Institute
We are located at the corner of Stocker Road and North Park Road, EX4 4QD
Opening hours Monday – Friday 08:00-17:30 except public holidays
Email: Bs-reception@exeter.ac.uk
Tel. 01392 723904
We are here to assist with the following services:
- Visitor, Staff and student Enquiries
- We answer the main switchboard
- Print ID cards
- Help with door access
- Student access
- Bioscience and Research
- Open Day introduction
- Lectures and room bookings
- Seminars
- Parcel and mail distribution for the CLES
- Fire Marshall for building
- First aider
If you have a staff member who requires access to Sir Steve Smith building, please contact us
If you have a staff member who requires access to Geoffrey Pope building, please contact us
Hatherly
We are based in the Hatherly Building at the front of the campus on the Prince of Wales Road, EX4 4PS
Opening hours Monday to Friday 08:00 – 16:00 except public holidays
Email: Hatherlyreception@exeter.ac.uk
Tel. 01392 723781
We are here to assist with the following services:
- Visitors for Staff and Academics
- Cover for the University switchboard
- Reserving parking spaces for visitors to both colleges
- ARX access to the building for Staff, Students and Contractors
- General help to Contractors and Maintenance Personnel
- Receiving Mail and Parcels including temperature sensitive items for refrigerating or -20°C/40°C freezers.
- We also help with large lorry/van deliveries to CLES or The Medical School
- Advice on sending mail and parcels internally or externally
- Location of missing or lost mail/parcels
- Timetables for the lecture theatres and meeting pods
If you have a staff member who requires access, please contact us
Washington Singer Laboratories
We are at the Front of Campus on Perry Road, EX4 4QG
Opening hours Monday- Friday 08:00 – 17:00 except public holidays
Email: washingtonsingerreception@exeter.ac.uk
Tel. Reception 01392 722179
Tel. Hub 01392 724626
We are here to assist with the following services:
- Visitor, Staff and student Enquiries
- We answer the main switchboard
- Door Access and card enquiries
- Psychology
- Open Day – offer advice and direction to all
- Room Bookings
- Lecture and Seminar Rooms
- Cedar Team enquiries
- Key distribution
- Also Psychology Hub for student course work, submissions
If you have a staff member who requires access, please contact us
Innovation Centre
Rennes Drive Exeter, EX4 4RN
Opening hours Monday – Friday 08:30-17:30 except public holidays
Email: Innovationreception@exeter.ac.uk
Tel: 01392 727099
We are here to assist with the following services:
- Front of house for guests, staff and students, answering phone call enquiries
- Security (ARX) and Health & Safety
- Facilities enquiries and issues (BMS)
- Reporting jobs to Campus Services and keeping accurate records
- Campus Tours meeting point
- Admissions and International team admin (SITS/CRM)
- Business Development team involvement
- Parcel and mail distribution
If you have a staff member who requires access, please contact us