Print Services

We recommend using Print on Demand first. If for some reason this is not appropriate, we accept files from trusted sources including OneDrive, Dropbox or Google Drive for safely sharing files.

Print Services - Northcote House is our production hub located near the University’s main reception in Northcote House, between the Great Hall and the Northcote Theatre.

Print Services - Northcote House,
University of Exeter,
Stocker Road,
The Queen's Drive,
Exeter, Devon
EX4 4QJ

Email: printservices@exeter.ac.uk
Phone: 01392 72 3068

Print Services - Forum Outlet is our store, offering in-person support for your printing needs, located in the main Forum building - up the stairs from the Student Information Desk (SID).

Print Services - Forum Outlet,
University of Exeter,
Forum, Mezzanine Level 1,
Stocker Road,
Exeter, Devon,
EX4 4SZ

Email: pod@exeter.ac.uk
Phone: 01392 72 3567

Print Services is open to everyone – staff, students, local businesses and the public alike.

We can print in all standard paper sizes up to A0. Non-standard sizes are available on request.

We can print, bind and submit doctoral thesis for distance learners' students who are not on campus, you must provide a completed submission form.

Please either use our remote print service or email your thesis to us as a single PDF file, and your completed and signed submission form(s).

Documents will not be submitted or released until we have received payment online or by phone.

Once this payment has been received your work will be submitted to the SID desk.

External post - Royal Mail (UK only, weight under 5kg, size restrictions apply) or Parcelforce (UK for 5+kg, or worldwide): charges are at supplier’s rates.

Internal post - Streatham Campus – no charge, St. Luke Campus – no charge, Penryn Campus – no charge (Tuesday & Thursday delivery during term-time; Wednesday during vacation periods).

No. We work on a first-come first-serve basis and endeavour to print most jobs same day if possible. For bulk orders (250+) or time-sensitive work, we recommend contacting us first for an estimated turnaround time.

All of the paper we use is at least 100% Forestry Standards Commission certified and where possible 100% recycled. The University of Exeter is also part of the Carbon Capture programme where we capture the CO₂ from the manufacture and distribution of the paper that we purchase by planting trees all over the UK.

We are also proud to support the work of the Woodland Trust, the UK’s largest woodland conservation charity.

Cardboard and plastic are recycled on site. Any paper wastage is recycled using secure waste bags and disposed of responsibly through selected contractors.

All print and design work for the University must adhere to the Visual Identity Guidelines. Any promotional work may be referred to the Design Studio to ensure that it is acceptable for use. Work may need to be redesigned, which can cause an increase in cost and turnaround time. Print Services highly recommend contacting the Design Studio prior to creating any new promotional artwork.

All job requests must be submitted in the following manner, failure to do so will cause your request to be delayed and in some circumstances refused:

• Text, layout and images in all files submitted will be regarded as "print ready" without need for adjustment.

• Although other file types can be used, we highly recommend that work is submitted in print ready PDF format.

• Any artwork required to be printed to the edge of the page (e.g. backgrounds, borders and images) will need to be set up with at least 3mm bleed on each edge and trim marks. If you are unable to provide this, files can often be amended by Print Services prior to printing. The cost for this is £25 per hour, with a minimum cost of £10.

• Hard copy submissions must be submitted loose-leaved, staples and binding comb removed (with a bulldog or paper clip holding where required).

VAT may be applied to certain work.

Some work will require quotes to be submitted by email or through the online portal. 

Bespoke merchandise is not held on site and deliveries may be delayed. We recommend allowing at least 3 weeks for the commissioning of any bespoke merchandise. 

Turnaround time for any work is from the date of artwork approval.

Deliveries can only be made to University of Exeter campuses. Please allow one working day from the time of job completion.

Legal

Print Services holds no responsibility for material printed. It is ultimately the customer’s responsibility to ensure that all print requests submitted meet legislation regarding such areas as libel, copyright and other publication and media guidelines.

By submitting your print request you agree to our terms and conditions set out in this policy and that you agree to pay for time and materials used in attempting to complete your request. Should any customer fail to pay, Print Services reserves the right to recover these appropriate costs. You will be notified of any such action prior to cost recovery.