Student Communications
Our team is responsible for communicating with students to reflect the richness and energy of university life. Our student communications staff deliver key messages and provide another channel for feedback.
We work closely with our students’ unions and staff across the University to ensure we provide the best service possible. We also help with content for the student recruitment team, our alumni and others.
Staff can access our Student Communications Toolkits here.
Student Communications team
The Student Communications team is headed up by Jo Cole – Student Communications Manager.
Student Communications Manager
My career began in journalism as a reporter and newsreader working for the BBC, ITV and regional newspapers. I was also the first Communications Manager for Eton College – responsible for seeing the famous school through a momentous year which included a change of Headmaster and the opening of two large-scale building projects.
During my career at the University I have headed up communications for the alumni and fundraising department, as well as some of the largest scale capital projects including the Forum.
I recently achieved a Professional Certificate in Marketing from the Chartered Institute of Marketing.
I’m lucky to live in Cornwall with my family and in my spare time write novels.
Email: j.v.cole@exeter.ac.uk
Phone: 01392 726571
Student Communications Assistant
I started my role as a Student Communications Assistant in September 2020, having previously studied at University in London.
As part of the Student Communications Team, I help deliver key messages to students across multiple platforms. My responsibilities include assisting with the production of the weekly student newsletter, supporting exam and mitigation communications and recording episodes of the University podcast.
Email: c.richards3@exeter.ac.uk
Student Communications Officer
I joined the student communications team in January 2022. My role has a particular focus on student wellbeing and safety, along with supporting colleges in their communications with students. Living in Falmouth I also provide local support to the Cornwall campuses.
I hold a CIM diploma in marketing and have a broad background in marketing communications including for local authorities and independent schools. I previously worked for FX Plus on the University’s shared Penryn Campus, supporting cross-campus campaigns to promote sustainability, campus services and facilities, and the opening of the Penryn Campus Sports Centre.
I am a huge advocate of plain language and keeping it simple, and work with colleagues and students to provide clear and relevant information for our student community.
Email: l.smith12@exeter.ac.uk