PCI DSS Compliance

The PCI Security Standards Council was founded by the major credit card brands (including MasterCard, VISA and American Express ) in response to the rising levels of card fraud. The result was the introduction of the PCI DSS – a set of requirements around how cardholder data is transmitted, processed and stored. The University is PCI DSS compliant and an external accreditation audit is carried out annually. All University departments that accept card payment are required to comply with PCI DSS standards and should be prepared to provide evidence of their adherence to these standards.

The University approved supplier for all online payments is WPM. If staff need advice about setting up online payments, or if, in rare cases, an alternative supplier is needed, they should contact Head of Financial Operations to discuss their requirements. In this instance a copy of the suppliers up to date Attestation of PCI Compliance must be provided to the Head of Financial Operations in advance of implementation.

Training

Training must be undertaken by all staff accepting card payments – please contact cashiers@exeter.ac.uk (please state 'PCI Query' in subject field) for further guidance, support and access to the PCI training.

Quick Reference Guide

PCI DSS basics

  • Created in 2006 by the Payment Card Industry (PCI)
  • It combined security policies into a Data Security Standard (DSS)
  • It is intended to help protect against fraud
  • To comply you must protect cardholder data
  • Only allow access to data on a need-to-know basis
  • When no longer needed, data must be securely destroyed

Summary objectives

  1. Build and maintain a secure network and systems
  2. Protect cardholder data
  3. Maintain a vulnerability management program
  4. Implement strong access control measures
  5. Regularly monitor and test networks
  6. Maintain an information security policy

To ensure compliance we must all:

Only use University approved systems

For example: Sales/PDQ terminal

Keep merchant data for at least 6 months

then a further 12 months

Destroy any personal data

when no longer needed

Store all printed data securely

and control access

Ensure card details are NEVER emailed

or sent via networked fax

Never store personal card data digitally

Redact details if scanning