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Introduction to IT Services
I am delighted to lead the IT group as we begin a phase of significant change at our University.
I look forward to enabling the full potential of the IT team, listening to them and our community to deliver trusted, secure and accessible IT services.
Nathan Burden, Divisional Director of Information Technology
Exeter IT Services are responsible for ensuring that the University’s IT capability (hardware, software and people) is fit for purpose and able to protect, support and enhance the full breadth of services that will be delivered either on campus, digitally or through blended learning.
We are putting in place the technical capabilities required to support the organisation in the delivery of Strategy 2030, including platforms, security and operations that are future-proof and support staff and student needs. As a team, we identify skills and capability gaps, develop business cases for investment in new hires, and engage in third-party contracts to insource key talent quickly. Change is delivered through a team of digital change managers, developers, and test and project managers.
One of our key operational and strategic priorities is to provide a fully secure and resilient support service for all IT infrastructure, including hardware, software, people and facilities.
IT Services includes the following elements:
Architecture & Solution Delivery
- Architecture
- Development teams
- Data Management
- Testing
Service Management
- Customer Services
- Security
- Infrastructure
IT Planning and Partnerships
- IT Projects
- Business Analysis
- Vendor Management
- IT Partners