Frequently asked questions

Above and Beyond is an online recognition tool accessed via the Current Staff website. It offers a quick and easy way to instantly recognise employees that have gone above and beyond.

Everyone will have access to the system. The system allows staff to search for their colleagues, make nominations, send thank-you cards.

We want recognition and reward to be accessible to all, with employees having realistic but ambitious goals.

All recognition will be aligned to the new University values:

• Discovery
• Respect
• Excellence
• Inclusion
• Community 

Those that receive recognition will be role models of these values. We want to recognise activities and behaviours that make a significant contribution to the University’s success and really drive the University Strategy forward. Additionally, they should have a positive effect at the local level really helping the College or Service achieve their goals and ambitions.

To gain recognition you must have gone above and beyond what is typically expected in your day-to-day role. You need to have made a difference resulting in a great positive effect on your team, department or College/Service.

Going above and beyond can be described as:

• adding value;
• going the extra mile;
• helping others in ways that are an inspiration;
• moving mountains to achieve the best outcome;
• proactively delivering a better quality of service to students/colleagues/external partners etc that exceeds their needs and expectations.

Everyday examples and situations of colleagues going above and beyond and really living the University Values will be showcased on the Above and Beyond’s online portal.

All University staff in grades B to H will be eligible for recognition and reward through Above and Beyond. The scheme encourages both individual and team recognition.

Above and Beyond is accessible to all permanent and fixed term contract staff irrespective of their contractual status or length of service. However, it is not available to individuals engaged solely on a fees or claims basis (including the Temporary Staff Bank), Graduate Teaching Fellows and externally paid staff.

There is no link between the Above and Beyond recognition scheme and Contribution Points. The two reward mechanisms are entirely separate.

All eVouchers are used in store and all can be used online.  For in store use this can be done via a print out or showing the code on your mobile.  Online use is quoting the voucher code as part of the final payments page.  

If you have got email access on your phone- - such as the i-exeter app or similar - you should be able to forward the email on from your work email. If you have another email address you wish to use to access the eVoucher this can be done before you order the voucher by changing your work email in your Above and Beyond profile page.

Using your eVoucher at a Supermarket

Asda

Asda eVouchers and Reloadable cards can be used to purchase everything the store offers and the general weekly shop.

Constraints: 15 eVouchers can be redeemed per transaction.  Please be mindful of this when ordering large quantities.  Please read the retailers T&Cs and exclusions before purchase.

John Lewis/Waitrose

This eVoucher can be spent in both John Lewis and Waitrose stores and online.  Please note that for Waitrose shops, if you go in store, only printed versions of the voucher will be acceptable.

Constraints:  This eVoucher can be spent online or in store at John Lewis or Waitrose.  Please ensure that you read the full terms and conditions.

Marks and Spencer

Vouchers can be spent in store or on line at M&S for all items including groceries.

Morrisions

Can be spent in store but not available for online or home delivery service.  Cannot be redeemed for fuel or lottery.

Constraints:  Onle 5 eVouchers can be used per transaction.

Sainsburys

You can shop in over 1400 stores nationwide.  Can be used in store only.  Some exclusions can apply so please check the terms and conditions before proceeding with purchases.

Tesco

Can be used in all stores but not for online purchases.  Some exclusions apply so please check the terms and conditions before proceeding with purchases.

Due to the Covid 19 pandemic, and the current financial climate the University have reluctantly taken the decision to cease monetary awards for the 2020 academic year.

The portal is open to send ‘Thank You’ messages so we can show colleagues our appreciation through the challenging year ahead.

Colleagues who still have monetary amounts in their A&B account can still spend these and convert them into vouchers, we recommend you do this by October 2021.