"Change is inevitable. Growth is optional."
Personal Effectiveness
A growing portfolio of courses and events that form the building blocks to sustain and develop our highly professional, globally-equipped workforce.
- Managing Difficult Situations: Conflict, Influencing and Assertiveness
- Meetings:
- Bitesize Learning: Attending and Managing Meetings
- Top tips for successful virtual meetings: A few gentle reminders for us when attending or running virtual meetings. Our Bitesize session (above) also covers this area.
- How to Make Virtual Meetings Work
- How to Run a Great Virtual Meeting
- Virtually Perfect Meetings
- Building Self-Confidence
- The Effective Communicator
- Adapting Your Communication Style
- Using a coaching style:
- Building coaching skills:
- Mentoring:
The Digital Hub
The University of Exeter IT Department’s Digital Hub is loaded with help, guidance and advice.
Get some time talking directly to an expert
Book dedicated 1-2-1 support wherever you are with 10 minute surgery sessions for those times when you just need to know something specific. Or Super User sessions for 45 minutes that provide more detailed overviews and cover topics that you agree in advance. Book here.
Have a look at the Espresso training sessions menu to see what is on offer.
Office 365
Exeter IT has resources available on their Office 365 Help and Support site, including training and new features for SharePoint, Microsoft Teams and other Office 365 apps.
- SharePoint and Office 365 help, advice and guidance (includes information about setting up a SharePoint site)
- Further advice, guidance and support for all areas of Office 365
Join the discussion – Yammer Groups
There are a number of Yammer groups available to keep up-to-date with Office 365 and to ask any questions, links to all the Yammer groups can be found below:-
- Office 365 Yammer group
- SharePoint Yammer group
- Power Automate and PowerApps Yammer group
- Teams Yammer group
Microsoft Teams Support
Specific support to help you navigate Teams has been created at the following links:
- Webpages – links to step-by-step guides, FAQ and other support.
- Videos – Exeter IT have produced some video guides on some of the most useful functionality.
Microsoft Office Training
Microsoft offer some great online training solutions that are free to use via their Training Centre. Follow the links below to some of the key applications:
- Office 365 training resources including Outlook, OneDrive, Yammer, Visio and more
- Word 2013
- Excel 2013
- Power Point 2013
- Teams
- Outlook
- SharePoint
IT Helpdesk
The IT Helpdesk is the single point of contact for University of Exeter staff, across all campuses, to request IT support. Staff have the ability to report an IT problem or request an IT service via this link: IT Helpdesk - and have it assigned directly to the specialist IT team responsible for their request.
Development to support your own wellbeing and that of those you work with. Visit the Colleague Wellbeing and the Student Wellbeing – Advice for Staff pages for more information
- Supporting the mental wellbeing of your team (LearnUpon)
- Supporting the Mental Wellbeing of your Team: A Bitesize Practical Guide for Leaders and Managers
- Accepting and Embracing Change
- Managing Chronic Fatigue at Work (including the impact of Post-COVID Syndrome)
- Bitesize Learning: Managing Menopause at Work
- Managing Difficult Situations: Conflict, Influencing and Assertiveness
- Supporting Students: Mental Health, Wellbeing & the HWSS Procedure (LearnUpon)
- Mental Health and Suicide Awareness Level 1 - online and is open to and useful for all staff
- Staff and Student Networks
- Managing Workload- Support for Staff and Managers
- How to Manage Stress
- How to Build Personal Resilience
It is vital to our University community that everyone understands the core principles of equality, diversity, and inclusion; and that we continually build on our skills and knowledge as individuals. EDI is an ever-changing landscape, and there are frequent personal and professional development opportunities offered so that our community can stay up-to-date in these areas. Please visit the ED&I Resources and Training pages for more opportunities.