Support

We do understand that submitting an appeal can be a new experience for some students and the circumstances that they wish to raise may be stressful. As the team administrating the process the Faculty Cases Team can provide advice on the procedures but is unable to support students with the contents of their appeals. Instead, we recommend the following support teams:

the Students' Guild Advice Unit on advice@exeterguild.com or The Falmouth and Exeter Students’ Union on advice@thesu.org.uk who give guidance on what students can expect from this process. If the complaint raises a wellbeing concern, the student can contact the Wellbeing service (Streatham and St Luke’s) or Student Support (Penryn) for support.

You may wish to seek support from the following as relevant to you:

• For Wellbeing support please see http://www.exeter.ac.uk/undergraduate/life/wellbeing/
• You may also consider contacting the Student Health Centre or your own GP / healthcare provider
• For students based on Streatham and St Luke’s campuses the Students' Guild Advice Unit can offer independent, confidential and impartial information, advice and support to Exeter students involved in a University procedure. To contact them please email advice@exeterguild.com.
• For students based on our Cornwall campuses the FXU can offer independent, confidential and impartial information, advice and support to students studying on our Cornwall campuses. To contact them please email advice@thesu.org.uk or call on telephone number 01326 255861.
• If you already engaging with one of the services on offer, such as your Welfare Advisor in your Hub or info point, we would encourage you to continue to engage with this support during the appeal process. They can be a great help during periods of personal difficulty in your studies.
• We are also able to assist students who require specific support. If you are a disabled student or require reasonable adjustments, we may be able to adjust our processes to help you. If you think we can help you by making some adjustments, please let us know as soon as possible. We will then consider what can be offered.