Payment options for home and international students include paying by credit or debit card, bank transfer or creating an automated instalment plan. Please see our Make a payment page for more information
You can check your recent transactions and outstanding balance at any time by viewing your Online Statement.
Online Student Statement guide to help navigate the Online Statement.
For all Student Finance enquiries, please contact the Student Information Desk (SID).
Student Finance
Within these pages you will find all the information you need in relation to student finance. The student fees pages include information on how and when to make a payment, penalties for non-payment and information if you are sponsored.
The student funding pages provide information on student loans, bursaries and scholarships and financial help.
Frequently Asked Questions
Please see our FAQ’s for the most common payment queries.
Important notice: IT security - simulated phishing campaign
You may receive an email telling you that your fee payment has been declined. Please don't be alarmed. This is part of a campaign simulated by our IT Services to raise awareness of phishing attempts.
The campaign email will be sent from 'support99master@docstoreinternal.net' under the sender name “Student Finance”.
Please report the email message (and any suspicious messages you receive) using the Report feature in Outlook, and then delete the email. You can find instructions and advice on our website at https://www.exeter.ac.uk/departments/it/cybersecurity/phishing/ or by searching 'cybersecurity'
Remember: The University will never email you unexpectedly to request your personal bank details or give you bank account details for you to pay by email. Legitimate requests for payment or refund of fees will be from the Accounts Receivable (PS Connect) team directing you to the University’s ‘Make a Payment’ page: https://www.exeter.ac.uk/students/finance/makeapayment/