Lost or stolen passport

If your passport has been lost or stolen, here are the steps you should follow:

1. Report the loss or theft. Keep evidence that you have done this such as a reference number, police report letter or email confirmation.

• If you are outside the UK: Report the loss or theft to the local police.
• If you are in the UK: report the loss online and theft at the local police station. 

2. Get a replacement passport from the nearest embassy for your country.  Check on your own government website for details of the nearest office and how to apply.

3. Inform UK Visas and Immigration of your new passport details:

• If you have an eVisa, sign into your UKVI account, go to Personal Details then 'add new identity document' and follow the instructions. You must do this before you travel. If you are unable to do this, you will need to transfer your visa to the new passport. 
• If you only have visa as a sticker in your passport (vignette):
  • If you are in the UK: you can create an online account in order to access an eVisa.
  • If you are outside the UK: you will need to transfer your visa to the new passport. 

4. Inform the University of your new passport details: email a scan of your new passport to immigrationcompliance@exeter.ac.uk. 

If you're unsure of your situation, contact us and we will give you individual advice depending on your particular circumstances.