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Clearing 2024

Clearing advice for parents and supporters

We understand that Clearing can be an uncertain time, so have put together some facts and advice to help you navigate the process with confidence. 

What is Clearing?

Clearing is how universities and colleges fill places they have remaining on their courses. There are lots of reasons why someone might be looking for a university place through Clearing:

  • They might not have achieved the grades for their firm or insurance choice.
  • They may have received better grades than predicted and want to find a place on a different course at a university with higher entry requirements.
  • They may have changed their mind about the course or university they applied to. 
  • They are not holding any university offers either because they were not accepted onto the courses they applied to, or they declined their offers.
  • They did not apply by the UCAS deadline but have now decided they would like to go to university. 

Clearing runs from the beginning of July until the end of September. It is busiest around UK A-Level results day in August; however international students who receive their exam results before this are usually able to apply earlier.

While the prospect of Clearing may seem daunting, thousands of students successfully secure a university place through this process every year.

Find out more about applying to us through Clearing

Supporting someone in Clearing

If a student thinks they might need to use Clearing to find a place at university, preparing in advance can make the process as stress-free as possible. Here are our top tips for ways you can help:

  • Ensure they understand what Clearing is and how it works.
  • When Clearing opens in July, universities will post their course vacancies online. Help them compile a list of potential course options, including their UCAS codes.
  • Familiarise yourself with how each university accepts applications, as this varies depending on the institution. Some may accept applications over the phone, via email, or through online forms. At the University of Exeter, we use an online form for Clearing applications.
  • Make sure they have a phone, pen and paper, and reliable internet access.
  • Assist them in gathering all the necessary documents and information, including their UCAS Personal ID, academic results and any other required documents such as English Language tests.
  • Many universities will encourage students to call in on a dedicated phone number. At the University of Exeter, applicants must complete an online form to be considered for a place through Clearing. This process is quick and easy, but if assistance is needed applicants can contact our team via our live chat or hotline.  
  • Encourage the student to contact universities directly, as we are not able to discuss applications with third parties unless they have been listed as a nominated contact.
  • Applicants are able to receive lots of offers from different universities, but they can only accept one in the UCAS Hub.
  • Take the time to consider each offer but be mindful of the offer deadlines.

Further information

We also have other advice and information for parents and supporters of students in the process of applying to university, including guidance on financial help, wellbeing and safety, accommodation and more. 

Parents of international students can find further information in our dedicated international students' parents guide. This is also available in Mandarin.