Terms, conditions and policies
Disclaimer
Every effort has been made to ensure that the information contained in the prospectus and on the University website is correct at the time of going to press. The University will use reasonable endeavours to deliver programmes and other services in accordance with the descriptions provided.
However, changes may be reasonably required to programmes, modules, entry requirements, services delivered by the University or the content of the Prospectus, for example, to meet the requirements of an accrediting body or to keep courses current and accurate or to respond to changes which are outside the reasonable control of the University i.e. a member of staff leaving the University or to maintain standards of student experience. Other circumstances outside the University’s control would include, but not be limited to, third party industrial action, unexpected lack of funding, government restrictions, health and safety considerations, fire, etc. Where such a change arises, we will notify you as early as possible and address the matter in accordance with the Terms and Conditions set out on our website.
In the event that, prior to the student commencing the first term of study for any programme described in this Prospectus, the University discontinues the programme or makes material changes to the programme, the student may either (1) withdraw from the University without any liability for fees; or (2) transfer to such other programme (if any) as may be offered by the University for which the student is qualified. If in these circumstances the student wishes to withdraw from the University and to enrol in a course at a different University, the University shall use its reasonable endeavours to assist the student.
Once the student has commenced the first term of study, if:
(a) the University’s ability to deliver programmes or other services in accordance with the descriptions provided is compromised by circumstances beyond the control of the University as set out above and this results in material changes to the programme (or delivery of the programme), the University will use all reasonable endeavours to minimise disruption as far as it is practical to do so;
(b) the programme is cancelled or substantially varied from that described in the Prospectus for reasons other than circumstances beyond the University's reasonable control, the University will use reasonable endeavours to provide a suitable alternative programme. If the student does not wish to accept the alternative programme, the student shall be entitled to withdraw from the programme. In the event of such withdrawal, the University shall provide appropriate compensation capped at a maximum of a refund of course fees, where it believes there is a fair case to do so.
Please also see the University’s Student Protection Plan (pdf), which details the University’s plans for material changes and how it would mitigate for such changes.
Offers
If the University makes you an offer of a place, you must make sure that you are aware of the terms on which the offer is based, for example the year in which you start your programme and the length of your programme. If you are uncertain, please contact the University for confirmation of the details, before you accept the offer. Further information on the conditions required to meet your offer can be found on our once you have an offer webpage.
In submitting an application to the University you are declaring that all the information you have given is true, complete and accurate. In the event that any of the information provided is found to be false, it is University policy to terminate the application and to withdraw any offer of study.
All students will be required to abide by the University’s Charter, Statutes, Ordinances and Regulations as a condition of enrolment. These include, without prejudice to the generality of that statement, academic regulations, arrangements for appeals and grievances, disciplinary regulations and regulations covering the use of the Library and IT facilities. Copies are available on request from the Registry (registry@exeter.ac.uk) and can be accessed at Studying rules and regulations.
In accordance with The Data Protection Act 1998 we must protect the information you disclose on any aspect of your application. In line with this legislation we are unable to discuss any aspect of your application with a third party unless we receive confirmation from you in writing1 stating your Exeter Reference number, programme applied for, date of birth, details of the person(s) you wish to allow this privilege and a satisfactory reason why this is required. This does not mean that we will refuse to accept information from a third party with reference to your application but we will not disclose information without your permission.
Once we have received confirmation from the applicant confirming the third party we will be able to discuss their application with them and give information on the following:
- Application offer
- Application decision
- Reason for unsuccessful decision
- Confirmation of letters/emails sent
Change of applicant's personal details by a third party
The Admissions Office will not share applicants’ personal details with third parties. Details could include the applicants’ address or telephone number, date of birth or institution of study. If the third party believes these details are wrong, the Admissions Office will not accept changes from anyone other than the applicant in writing.
Third party definition
A third party could be any of the following people:
- Tutor/Lecturer
- Careers adviser
- Parent/Guardian
- Friend
- Family member
- Agent assisting with your application
All third parties must provide the applicant’s Exeter Reference number when dealing with the Admissions Team. If they cannot provide the number we will not be able to discuss the application at that time.
1 Receipt of an application from a contracted Agent is deemed as confirmation of authorisation.
