Internal Communications

Head of Internal Communications and Stakeholder Relations

Before joining the University of Exeter in September 2014, I held a number of senior communications roles at Musgrove Park Hospital in Taunton, most latterly as their Head of Communications. During my time at Musgrove, which spanned 10 years, I was responsible for internal communications, stakeholder relations, media relations, corporate publications, digital communications and crisis communications.

Before starting a career in communications, I worked as an event manager delivering a range of high profile events for third sector clients, and, prior to all of this, spent three enjoyable years at the University of Sheffield where I studied Politics.

I am a member of the Chartered Institute of Public Relations (CIPR) and in 2012 completed the CIPR diploma with distinction. My passion lies in internal communication and engagement and my final research project explored the quality of the relationship organisations have with their employees.

Outside of work, I love nothing more than spending time with my husband and our two children.

Email: L.Aitken@exeter.ac.uk

Communications Manager

My role within the Internal Communications team is varied and I work across all types of digital and traditional communication channels covering all campuses and faculties. My projects range from long-term strategic campaigns including the Wellbeing, Inclusion and Culture Committee and Our Culture Conversations, to key University events such as the Professional Services Recognition Awards and our Community Day. I have previously led communications for COVID-19 and infectious disease messaging, and I lead on crisis communications and training within the team. I also currently have oversight of faculty communications and work with the Faculty Communications Manager to support the delivery and continuous review of these. I also lead the production team for the Weekly Bulletin and work with colleagues to ensure our high levels of engagement with this channel continue.

I graduated with a BA Hons from the University of Exeter in Sociology and Media, and went on to work in a variety of roles within Devon and Cornwall Police over a period of ten years. This included PR and events management, operational planning and communications, emergency planning, risk management, the co-ordination of multi-agency stakeholder groups, planning, and strategic business change.

Outside of work I enjoy running, spending time with my daughter and sampling the delights of Exeter day and nightlife with friends and family.

Email: L.L.Littlechild@exeter.ac.uk

Communications Manager (part time Mon – Weds)

My role includes corporate communications and project communications such as our structures, governance, and pensions and other HR issues. I also contribute to our internal channels such as Weekly Bulletin and write for the web. I have worked at the University since 2005, joining as the inaugural Press Officer for Arts, Humanities and Social Sciences before moving into an internally focused role.

Prior to coming to Exeter I was a Press Officer at the University of Birmingham; I graduated from there with a BSocSci Political Science and Sociology. I have worked in communications roles at the Arts Council, and in tourism and events. I gained a distinction in the CIPR certificate in Internal Communications and helped launch our use of the internal communications platform, Poppulo.

I work part-time, generally from Monday to Wednesday each week, and outside of work I enjoy exploring the South West and Spain in our camper van.

Email: Abigail.Dixon@exeter.ac.uk

Communications Manager 

My role within the Internal Communications team is extremely diverse and involves strategic planning, through to the delivery of a wide range of communications across a variety of channels.

Most recently I have focussed on the development of our new student residences at East Park - a five year project which included liaising with the local community and internal stakeholders, as well as complaint management and sharing progress on the build.  In October 2021 I helped to launch Strategy 2030, working with colleagues across the University to showcase our plans for the next ten years via a variety of channels both internal and external, traditional and digital.

I graduated from the University of Swansea with a BA Hons in Media Studies, after moving back to the South West I joined the University of Exeter’s Graduate Trainee Manager scheme in 2007. Following this I joined the conference and events team within the University as a Marketing Co-coordinator, before progressing to managing a small team. Our work involved presenting the University at national exhibitions, and creating a diverse range of marketing campaigns to attract external visitors to the University in order to generate revenue. In 2010 I became the Communication Manager for Corporate Services supporting a number of departments across the University from Sport to Finance in their communication and web-based activities before becoming the Communication Manager for Campus Services, and joining the central communications and marketing team in 2015.

Email: a.j.ramsden@exeter.ac.uk

Faculty Communications Manager

My role within the Internal Communications team is to provide support, training and guidance to both faculties and departments with their staff comms. I help to increase staff engagement, provide assistance in creating effective communications plans and to ensure that corporate messages are being delivered in the right way and to stop unneccessary repetition.

I’m a very open person and I really want people to be open and honest with me, so if you have ideas or see things that could be improved then please don’t hesitate to get in touch. 

I have been at the University since 2013 and my role prior to this was working as a Web Officer in the Digital Team which enabled me to support departmental websites with their online presence, including student recruitment, research, press and public relations, alumni relations and outreach activities.

Outside of work I enjoy performing, swimming, walking the South West Coast Path and venturing to the cinema/theatre.

Email: C.H.Moore@exeter.ac.uk

Communications Officer 

My main role within the Internal Communications team involves being an editor for the Weekly Bulletin, our colleague newsletter. This involves writing, editing and proofing the weekly newsletter and working closely with colleagues on our different campuses. I also work on ad hoc communication projects within Professional Services and I am the lead contact for our Rumourbuster channel, which allows colleagues to submit anonymous rumours and receive timely responses from our senior leaders. Previously in this role, I was also the lead contact for all COVID-19 and public health communications. 

I have a BA (hons) in Humanities, majoring in Media and Creative Writing and outside of work I spend most of my time ferrying my three children around, whilst also enjoying sea swimming when I get the chance. 

Email: K.Doyle@exeter.ac.uk

Communications Assistant

My role within the internal communications team is varied with a focus on writing and creating the Weekly Bulletin, as well as producing communications on our Strategy 2030 goals. I provide support across the team on a number of projects including help with crisis communications, visual materials, photography and newsletters. I am currently on a secondment within the team and support the Communications Manager (Capital Strategy) with communications to support capital projects, including, new student residences, new research buildings and building refurbishments.

I graduated from the University of Leicester with a BA Hons in Archaeology and History, and from the University of Bristol with an MA in Archaeology and Screen Media. I have worked in a variety of roles including customer service and communications, teaching, and heritage and tourism, including being a guide for the Royal Collection Trust in London.

Email: J.Taylor14@exeter.ac.uk 

Communications Manager (Capital Strategy)

In my role I lead on communications to support major capital projects at the University of Exeter, such as new student residences, new research buildings and commercial developments. I am responsible for creating and managing detailed communications plans for the projects to ensure key stakeholders are informed about the new facilities being created and any potential disruption that may occur during the construction period. I work closely with the Capital Project Managers and the Mitigation Manager to minimise disruption where we can, manage concerns and complaints and protect the reputation of the University.

I also work closely with the Campus Infrastructure and Operational Support Service (CIOSS) Executive Team to plan and manage internal communications and engagement with this large and diverse service area.

I graduated with a BA Hons in Geography from the University of Exeter and I have since gained a CIPR Diploma in Marketing from Yeovil College. Prior to joining the University in 2019 I worked in communications roles at Somerset County Council for ten years. During my time at Somerset County Council I led on campaigns, including a Fostering and Adoption recruitment campaign and a major change programme for Adult Social Care Services. As well as being responsible for managing PR, social media, web developments, events, branding, internal engagement activity, supporting multi-agency partnership projects and crisis communications.

I currently work part time (Tuesday to Thursday). Outside of work I enjoy spending time with my two young sons, exploring Devon on foot and by bike and catching up with friends in my local town of Crediton.

Email: J.J.Richards@exeter.ac.uk

Communications Manager 

I joined the University in Autumn 2019 and work as Communications Manager part-time supporting major projects.

Prior to that I’ve worked in various communications, employee engagement and change roles in large organisations, including Royal Mail, Department for Work and Pensions, Sodexo, University of Warwick and Sainsbury’s. I’m accredited by the CIPR and have also worked as a freelance.

I live on a hill on the East Devon/Dorset border and enjoy walking the South West Coast path, playing tennis, photography, rugby, and travelling when I get the opportunity!

Email: D.Wraith@exeter.ac.uk

Communications Manager

Communications Manager

Communications Officer

I am a Communications Officer within the Internal Communications team. I support on communications to support Capital Projects at the University, particularly new student residences. I work alongside the Communications Manager to implement the communications plans and to keep key stakeholders informed. This is done through a variety of ways including weekly bulletin, email, face-to-face and department specific communication channels.

I graduated with a BA Hons in Media Communications and have since undertaken further online courses to enhance my skills and to ensure my knowledge stays up to date. I have worked at the University for 4+ years and in my previous role I was a Design and Marketing Co-ordinator within the Commercial Marketing team.

I have 3 children and outside of work I enjoy taking part in various activities with my family.

Email: H.Mammola@exeter.ac.uk

Communications Officer